{"id":1689,"date":"2020-06-06T16:13:30","date_gmt":"2020-06-06T09:13:30","guid":{"rendered":"https:\/\/www.domosquare.com\/tutorial\/?p=1689"},"modified":"2020-06-10T19:39:29","modified_gmt":"2020-06-10T12:39:29","slug":"troubleshoot-website-wordpress","status":"publish","type":"post","link":"https:\/\/www.domosquare.com\/tutorial\/hosting\/troubleshoot-website-wordpress.html","title":{"rendered":"Troubleshoot Website WordPress"},"content":{"rendered":"<p class=\"last-updated entry-meta\">Last updated on June 10th, 2020 at 07:39 pm<\/p>\n<p>Sebelum melakukan Troubleshot, sangat disarankan melakukan backup keseluruhan, agar ketika terdapat kesalahan kita dapat merestore backup tersebut.<\/p>\n\n\n\n<p>Panduan Full Backup bisa dibaca pada link berikut ini:<\/p>\n\n\n\n<figure class=\"wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-domo-tutorials\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"shtHRe3GEF\"><a href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/menggunakan-fitur-fasilitas-backup-wizard-di-c-panel.html\">Menggunakan Fitur &#038; Fasilitas Backup Wizard di c-Panel<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Menggunakan Fitur &#038; Fasilitas Backup Wizard di c-Panel&#8221; &#8212; Tutorial Domosquare.com\" src=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/menggunakan-fitur-fasilitas-backup-wizard-di-c-panel.html\/embed#?secret=ERVaxa3RhV#?secret=shtHRe3GEF\" data-secret=\"shtHRe3GEF\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Berikut ini adalah beberapa hal umum yang perlu dilakukan untuk membenahi website WordPress yang rusak, error, blank, tidak bisa login, dsb. Pilih troubleshot berikut sesuai kebutuhan.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Daftar Isi<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a075e4b1f450\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a075e4b1f450\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/troubleshoot-website-wordpress.html\/#Update_Versi_WordPress\" >Update Versi WordPress<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/troubleshoot-website-wordpress.html\/#Melihat_File_Bermasalah_melalui_Error_Log\" >Melihat File Bermasalah melalui Error Log<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/troubleshoot-website-wordpress.html\/#Disable_Themes_atau_Plugin\" >Disable Themes atau Plugin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/troubleshoot-website-wordpress.html\/#Reset_Password_WordPress\" >Reset Password WordPress<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/troubleshoot-website-wordpress.html\/#Solusi_WordPress_Terhack\" >Solusi WordPress Terhack<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/troubleshoot-website-wordpress.html\/#Akses_Admin_Teredirect_ke_Google\" >Akses Admin Teredirect ke Google<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/troubleshoot-website-wordpress.html\/#Menghubungi_Tim_Support\" >Menghubungi Tim Support<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Update_Versi_WordPress\"><\/span>Update Versi WordPress<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Website WordPress yang dikelola dengan baik seperti dengan melakukan update rutin versi CMS WordPressnya termasuk plugin dan themes akan meminimalisir error atau kerusakan.<\/p>\n\n\n\n<p>Versi CMS WordPress, Themes, dan Plugin yang tidak diupdate atau themes dan plugin yang tidak asli (nulled) akan beresiko pada masalah keamanan dan error.<\/p>\n\n\n\n<p>Adapun panduan update versi wordpress bisa mengikuti tutorial berikut ini.<\/p>\n\n\n\n<figure class=\"wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-domo-tutorials\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"WMfohoqQSP\"><a href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/update-wordpress.html\">Update Versi WordPress<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Update Versi WordPress&#8221; &#8212; Tutorial Domosquare.com\" src=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/update-wordpress.html\/embed#?secret=rtpKbKaOYj#?secret=WMfohoqQSP\" data-secret=\"WMfohoqQSP\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Melihat_File_Bermasalah_melalui_Error_Log\"><\/span>Melihat File Bermasalah melalui Error Log<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Masuk ke cPanel kemudian klik menu File Manager masuk ke Folder Website terkait misal disini public_html kemudian cari file error_log<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"610\" src=\"https:\/\/www.domosquare.com\/tutorial\/wp-content\/uploads\/2020\/06\/gambar-4.png\" alt=\"\" class=\"wp-image-1721\" srcset=\"https:\/\/www.domosquare.com\/tutorial\/wp-content\/uploads\/2020\/06\/gambar-4.png 672w, https:\/\/www.domosquare.com\/tutorial\/wp-content\/uploads\/2020\/06\/gambar-4-300x272.png 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/figure>\n\n\n\n<p>Klik kanan View disini Anda bisa melihat plugin\/themes\/file apa yang menyebabkan error. Kemudian anda bisa mendisablenya panduan disable themes\/plugin ada dibawah.<\/p>\n\n\n\n<p>Apabila error_log terlalu besar sampai ukuran giga, anda bisa menghapus terlebih dahulu error_lognya, kemudian akses lagi websitenya maka error_log akan otomatis terbuat jika ada error.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Disable_Themes_atau_Plugin\"><\/span>Disable Themes atau Plugin<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ketika website kita menjadi blank atau error, wp-admin blank, mungkin penyebabnya adalah ketidak kompatibelitas Themes atau Plugin terhadap versi WordPress saat ini.<\/p>\n\n\n\n<figure class=\"wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-domo-tutorials\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"MZF7bKmr5c\"><a href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/disable-themes-atau-plugin.html\">Disable Themes atau Plugin<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Disable Themes atau Plugin&#8221; &#8212; Tutorial Domosquare.com\" src=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/disable-themes-atau-plugin.html\/embed#?secret=73HK3RD4TF#?secret=MZF7bKmr5c\" data-secret=\"MZF7bKmr5c\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Reset_Password_WordPress\"><\/span>Reset Password WordPress<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Berikut ini adalah panduan reset password wordpress ketika Anda lupa.<\/p>\n\n\n\n<figure class=\"wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-domo-tutorials\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"aOokhMWmmy\"><a href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/update-password-wordpress-melalui-phpmyadmin-cpanel.html\">Update Password WordPress Melalui phpMyAdmin cPanel<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Update Password WordPress Melalui phpMyAdmin cPanel&#8221; &#8212; Tutorial Domosquare.com\" src=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/update-password-wordpress-melalui-phpmyadmin-cpanel.html\/embed#?secret=ndOEbUa8mp#?secret=aOokhMWmmy\" data-secret=\"aOokhMWmmy\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Solusi_WordPress_Terhack\"><\/span>Solusi WordPress Terhack<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Berikut ini adalah solusi saat WordPress kita Terhack<\/p>\n\n\n\n<figure class=\"wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-domo-tutorials\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"KgBT0IXBeu\"><a href=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/wordpress-terhack-dan-solusinya.html\">WordPress Terhack dan Solusinya<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;WordPress Terhack dan Solusinya&#8221; &#8212; Tutorial Domosquare.com\" src=\"https:\/\/www.domosquare.com\/tutorial\/hosting\/wordpress-terhack-dan-solusinya.html\/embed#?secret=WL8Ou2caZY#?secret=KgBT0IXBeu\" data-secret=\"KgBT0IXBeu\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Akses_Admin_Teredirect_ke_Google\"><\/span>Akses Admin Teredirect ke Google<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ketika Anda mengakses URL wp-admin kemudian teredirect ke google berikut solusinya.<\/p>\n\n\n\n<p>Login ke cPanel kemudian klik menu ModSecurity.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"769\" height=\"562\" src=\"https:\/\/www.domosquare.com\/tutorial\/wp-content\/uploads\/2020\/06\/gambar-3.png\" alt=\"\" class=\"wp-image-1720\" srcset=\"https:\/\/www.domosquare.com\/tutorial\/wp-content\/uploads\/2020\/06\/gambar-3.png 769w, https:\/\/www.domosquare.com\/tutorial\/wp-content\/uploads\/2020\/06\/gambar-3-300x219.png 300w\" sizes=\"auto, (max-width: 769px) 100vw, 769px\" \/><\/figure>\n\n\n\n<p>Silahkan dinonaktifkan ModSecuritynya, Klik Disable bagian atas untuk mendisable secara keseluruhan atau klik off pada bagian bawah untuk mendisable subdomain atau domain tertentu.<\/p>\n\n\n\n<p>ModSecurity berfungsi untuk melindungi website dari hacker seperti dengan memblokir IP luar negeri untuk mengakses wp-admin.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Menghubungi_Tim_Support\"><\/span>Menghubungi Tim Support<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Apabila masih tidak bisa setelah melakukan hal-hal diatas Anda bisa meminta bantuan Tim Support. <\/p>\n\n\n\n<p>Dengan meminta bantuan Tim Support berarti Anda setuju akan dilakukan semua kemungkinan troubleshot diatas  seperti Update Versi WordPress, Themes dan Plugin, Digantinya Password Admin, Dll. Hingga Dinonaktifkannya Plugin\/Themes serta Troubleshot WordPress lainnya yang mungkin belum tertera pada halaman ini \ud83d\ude42<\/p>\n\n\n\n<p>Maka dari itu, pastikan sudah melakukan backup terhadap website Anda sesuai panduan diatas.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated on June 10th, 2020 at 07:39 pm Sebelum melakukan Troubleshot, sangat disarankan melakukan backup keseluruhan, agar ketika terdapat kesalahan kita dapat merestore backup tersebut. Panduan Full Backup bisa dibaca pada link berikut ini: Berikut ini adalah beberapa hal umum yang perlu dilakukan untuk membenahi website WordPress yang rusak, error, blank, tidak bisa login, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"rating_form_position":"","rating_results_position":"","mr_structured_data_type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1,790],"tags":[],"class_list":["post-1689","post","type-post","status-publish","format-standard","hentry","category-hosting","category-wordpress"],"jetpack_featured_media_url":"","multi-rating":{"mr_rating_results":[{"adjusted_star_result":0,"star_result":0,"total_max_option_value":5,"adjusted_score_result":0,"score_result":0,"percentage_result":0,"adjusted_percentage_result":0,"count":0,"post_id":1689}]},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/posts\/1689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/comments?post=1689"}],"version-history":[{"count":15,"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/posts\/1689\/revisions"}],"predecessor-version":[{"id":1735,"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/posts\/1689\/revisions\/1735"}],"wp:attachment":[{"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/media?parent=1689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/categories?post=1689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.domosquare.com\/tutorial\/wp-json\/wp\/v2\/tags?post=1689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}